Terms & Conditions
Welcome to Sole Style. By accessing our website and purchasing products from us, you agree to follow the terms and conditions mentioned below. Please read them carefully before using our website or placing an order.
1. General Terms
Sole Style provides stylish, lightweight, and comfortable footwear products for casual and everyday use. By using our website, you confirm that the information provided by you is accurate and complete.
We reserve the right to update, modify, or change these Terms & Conditions at any time without prior notice.
2. Product Information
We try our best to display product images, colors, sizes, prices, and descriptions as accurately as possible. However, slight color variations may occur due to lighting, photography, or screen display settings.
Product availability may change without prior notice.
3. Pricing & Payments
All product prices are listed in Indian Rupees unless mentioned otherwise. Prices may change during offers, discounts, or promotional campaigns.
Payments made through our website are processed via secure payment gateways. Sole Style does not store your confidential payment details such as card numbers, CVV, or banking passwords.
4. Order Confirmation
Once you place an order, you will receive an order confirmation through email, SMS, or WhatsApp. Order confirmation does not guarantee dispatch if the product becomes unavailable or there is any payment/order issue.
Sole Style reserves the right to cancel any order in case of stock unavailability, payment failure, incorrect pricing, or suspicious activity.
5. Shipping & Delivery
We aim to dispatch orders within the estimated timeline mentioned on our website. Delivery time may vary depending on location, courier service, weather conditions, public holidays, or unforeseen delays.
Sole Style will not be responsible for delays caused by courier partners or incorrect address details provided by the customer.
6. Returns, Exchanges & Refunds
Returns, exchanges, and refunds will be handled as per our Return Policy and Refund Policy. Customers must ensure that returned products are unused, unworn, undamaged, and packed with original tags, labels, invoice, and packaging.
7. Cancellation Policy
Orders can be cancelled only before dispatch. Once the order is shipped, cancellation may not be possible. After delivery, customers can request return or exchange as per our policy.
8. User Responsibilities
Customers must provide correct personal details, delivery address, phone number, and payment information while placing an order. Sole Style will not be responsible for failed deliveries due to incorrect or incomplete details.
Users must not misuse the website, attempt fraud, copy content, or interfere with website functionality.
9. Intellectual Property
All website content including images, product photos, logo, text, graphics, designs, banners, and branding belongs to Sole Style. No content from this website may be copied, reused, modified, or distributed without written permission.
10. Limitation of Liability
Sole Style will not be responsible for any indirect, accidental, or consequential loss caused by website usage, product delay, courier issues, or misuse of purchased products.
Our footwear is designed for casual and lifestyle use. It is not intended for medical, orthopedic, or industrial safety purposes unless clearly mentioned.
11. Privacy
Customer information is collected and used only for order processing, delivery, customer support, marketing communication, and service improvement. For more details, please refer to our Privacy Policy.
12. Contact Information
For any questions related to these Terms & Conditions, please contact us:
Email: support@solestyle.com
Phone: +91-XXXXXXXXXX
Sole Style – Your Style, Your Sole.